I bought an edible printer from this company through Amazon, I was having so many difficulties setting it up, simply because I didn't know how to, so instead of sending it back which Amazon was recommending, I decided to call the company directly. I spoke with an extremely polite and funny man by the name of Mike who talked me through the whole process of setting up the printer, to software advice and print settings. He had so much patience and time for me which I really appreciated. Now I am all set up I think it is fair to say that Mike will not be able to get rid of me that easily ! He has me as a customer for life .

Have just received my ciss tank conversion, everything was straightforward and had it up and running in a matter of minutes, I followed the utube video and found it very down to earth with all the steps explained in detail.. when I phoned just on the off chance on Saturday afternoon to see if Mike could give me some information I was pleasantly surprised, he talked me through how to reset an empty cartridge even before I told him that I wanted to upgrade.. This is customer service at the highest level, to potentially lose a sale just to help out a stranger is a very rare commodity.. This will be my Go to for anything print related from now on and I look forward to having a chat with him again in the near future.. Old school customer service, very knowledgeable and I will definitely be using him again in the future... A big thank you to Mike..????????????

Mike is very knowledgeable about sublimation printers and a pleasure to deal with.  So nice to buy from a company that answers the phone and takes the time to deal with their customers personally.

bought printers, inks and paper from here for years . always great quality and fantastic customer service , very helpful . very impressed with the roll paper they supply .

I’m so grateful to Mike and Sandra. They did an amazing job helping me sort out my printer. Lots of advice and a helpful tutorial video. Couldn’t ask for more. Very friendly and professional.